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SIA Computers provides preventive
maintenance service programs to address the
needs of businesses that do not have the
required technical or the specific business
oriented criterion. SIA Computers provides
computer services and support to clients
that do not their own onsite fulltime
computer service technicians, also act as
on-call support to your existing IT staff.
Hard drive crashes, computer viruses, and BIOS failures
are only a few of the problems that can
hamper your computer's performance. Viruses,
Trojans, spy ware, ad-ware, spam and pop-ups
have become major source of computer
problems that cost businesses money. Our
technicians are professionals in isolating
and correcting problems that your computer
may encounter.
Basic and precise maintenance such as data backup,
internal component cleaning, and software
updates is administered on a scheduled
basis. Our technicians and consultants can
redirect the path of any company towards
success through the application of
customized procedures, thus greatly reducing
the risk of data loss or hardware failure.
At SIA Computers we provide on-site service, repair or
upgrade of your computer. No need to
dismantle your system and take it off-site.
Our primary goal is to get your computer in
optimum operating status with the least
amount of inconvenience or downtime. Our
technicians are classified as hardware
experts that are skilled in the diagnosis
and resolution of hardware problems as
effectively and efficiently as possible.
In addition, our technicians will work with you to
optimize your computer's efficiency and
usability by customizing and upgrading your
system. We would be glad to advise you when
you are considering replacing your computer
equipment.
The following information represents some of the
procedures of a typical preventive
maintenance program:
Data Backup
Data loss is the result of two reasons:
1. No backup has been created
2. The media used failed to successfully
capture the data.
To reduce the possibility of data loss we
require clients to maintain backups on Tape,
CD-RW, Jazz or Zip disk, DVD-ROM, or other
standard equipment used for the process
(Floppy disks have a high rate of failure
and should not be used to protect vital
information). Backups are verified during
each service visit to ensure that critical
data is being safely captured. In the event
of a system failure data will be transferred
to another working system while repairs are
being made.
Anti Virus Protection
Clients are required to maintain current
versions of anti-virus software regularly.
Systems will be configured to routinely
perform virus definition updates and execute
a weekly full system virus scan. The
anti-virus software is configured to scan
in-coming and out-going e-mails; the most
common method of virus transfer. Anti-virus
settings and definition files are verified
during each service visit to ensure that
data is protected from virus damage.
Internal Component Cleaning
Dust is considered one of the leading causes
of hardware failure; as such all moving
components are thoroughly cleaned and
lubricated during service visits. Our
service teams will initiate a thorough check
for all hardware systems.
Software Updates/System Optimization
The primary concern that we have for your
establishment will be through the
customization of your OS system to fit your
business needs. We will maintain your
operating system through updates and patches
that are downloaded and installed to ensure
that your system has the most current
version of the OS software. Internet browser
software updates or upgrades are preformed
as software changes become available.
Updated component drivers are installed as
they become available or are required by
system changes that will help your business
press on in today's fast moving economy.
Hardware configurations are checked to be
sure that OS are operating efficiently and
without conflict with other components.
Defragmentation and scan disk maintenance
programs are run to detect any problems that
your hard-drives may have. Specific error
diagnostic software is run on other system
components to verify that your OS systems
and other vital components are in optimum
working order. Hard drive file organization
is checked and any misplaced files are moved
to their correct data folders (with your
consent); moreover, any temporary or
unneeded files are located and removed, in
accordance with what is deemed as the best
solution for your systems and business.
Furthermore, we will perform a consultation visits to
review your current setup and then provide
you with a custom maintenance program as
technology advances cause system to have
customizable maintenance program. You have
the choice to choose from quarterly,
bi-annual or annual service schedules at
affordable service rates that will suit your
business budgets. As a participant in one of
our preventive maintenance service programs
you can also receive discounts on prepaid
service hours. Prepaid service hours can be
used for such items as non-scheduled service
calls, telephone support, general consulting
etc. If you need more information, or would
like a free phone consultation to discuss
your computer service
Contact
us now. |
